FAQ

Thank you for browsing in Waverley Factory Outlet or www.waverleyfactoryoutlet.com.au  located at 58 George St, Launceston, Tasmania. The shop is a Launceston landmark, popular with locals and tourists and a stalwart of the Tasmanian merino wool Industry.  Set amid a retail, dining and hotel precinct, we encourage visitors to the shop to consider www.hotelscombined.com.au for accommodation options nearby.

Q. Where are your products manufactured?

A. All our products are woven in our mill in Launceston, Tasmania.

 

Q. How warm are the Supersoft and Merino blankets?

A. Both of these blankets are woven to 465gsm which is the perfect weight to keep you warm during the winter season and comfortable into spring.

 

Q. What is the difference between the Supersoft and the Merino blankets?

A. The Supersoft blanket is woven using a 22 micron Tasmanian Merino wool which is very fine and soft to touch. The merino blanket is woven from 29 micron Tasmanian merino wool.

 

Q. Does Waverley Woollen Mills produce items not shown in the online store.

A. Yes. For details of Waverley's complete range of products, call 1300 986 858. 

 

Q. Does Waverley make blankets suitable for the warmer months of the year?

A. Yes, Waverley produces the Summersoft and waffle ranges of blankets.  Summersoft is woven from 70% cotton and 30% woollen fibres. Blankets are available in queen and king sizes.  Waffle blankets are woven in 22 micron prime merino. 

Call 1300 986 858 to enquire about colours and sizes available. 

 

Q. Does Waverley ever have surplus products available for craft activities?

A. Yes, by calling 1300 986 858, customers can access a variety of merino blanket ends, alpaca and mohair offcuts, woollen filling and blanket edging. Our staff will be happy to advise of what's available and arrange postage if required.

 

Q. What freight provider is used and what can I expect?

A. Waverley Store uses Australia Post and Fastway Couriers.  Smaller parcels/satchels are lodged at the Launceston GPO and larger parcels are collected by Fastway Couriers.  We try to have a fast turn around time but if there are any delays, staff at the store will contact you and a tracking number will be provided.  Customers who have any specific mail instructions, are requested to contact the store at waverleylaunceston@bigpond.com or ph. 1300 986 858.

 

Q. Does Waverley Store offer wholesale?

A. Wholesale enquiries are referred to colleagues at our Mill.  Store staff however are happy to answer any questions relating to product.